Reposted from Public and Commercial Services (PCS) union people magazine
Making work or claimants pay?
Iain Duncan Smith claims that Universal Credit (UC), the governments new single benefit, is being rolled out successfully under budget. The reality, according to PCS members charged with its implementation and delivery, is that UC is in disarray, mired by a lack of staff, poor training and inadequate IT, which has wasted millions of tax payers money.
- 1 Million people were intended to be on UC by April 2014. By November, just 40,000 were in receipt of it, demonstrating the scale of the job involved in implementation. The Joseph Rowntree Trust warned “getting this kind of change wrong can result in hardship that can last for many years”
- 4 in 5 of PCS members working on UCsay that the training they have received to prepare them for the job has been less than adequete…
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