Tagged: sanctioned

Teesside : surge in ESA sanctions

Sanctions against vulnerable people on employment and support allowance nearly doubled in Teesside in 2014.

A total of 865 sanctions were dished out across the 12,190 people in the ESA work related activity group in the Durham and Tees Valley jobcentre district last year.

This works out as 71 sanctions for every 1,000 claimants and is 81% up on the rate of 39.2 per 1,000 claimants in 2013.

This is a result of the number of people claiming that type of ESA decreasing at the same time as the number of sanctions being awarded dramatically increased.

In 2013, there were 515 sanctions issued and 13,130 claimants, according to the figures from the Department for Work and Pensions.

Full story : http://northstar.boards.net/thread/75/teesside-surge-esa-sanctions

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Undercover at the Jobcentre

I asked the Jobcentre to let me have work experience there so I could dig up some dirt on the DWP. I did the work experience in another JCP in a different area from 9th March 2015 to 26th March 2015. All names are changed.

Alarm bells started to ring before I’d even started the placement. As I read the training material I overheard a man getting referred to the decision-maker for not applying for jobs. For the first job, there was no bus to get there on time. The other job he didn’t apply for required qualifications he didn’t have.

At about 10:15 on the first day of my work experience (Tuesday 10th March 2015) administrator Pammy said shows like Benefits Britain make her angry because those programmes depict JCP staff as “ogres” but it’s the benefits claimants who are lazy. “They were sanctioned for a reason,” she kept saying.

Pammy said the show had portrayed a lone mum with three kids who was sanctioned and now dependent on a food bank. The woman said she was feeding her kids out of the freezer but didn’t have enough frozen food to feed them. Pammy called her “lazy” and said she should “buy fresh food then” and that she obviously “has an attitude problem.”

During my time in the Jobcentre I saw numerous examples of staff insensitivity towards ESA claimants and customers who were ill. An ESA claimant came in asking why he hadn’t been paid. It turned out that his benefits had been stopped because he hadn’t got a ‘sick line’ (note of unfitness for work) from his GP to prove he was still unfit for work.

In response to my question about why he was on ESA, Pammy said he might be depressed. She said this is a “lazy attitude” but that now his benefit is stopped then he’ll go because he wants benefits. She kept repeating this point, convinced that benefits were the only thing that motivated depressed people (or Jobcentre customers generally).

Another morning, a JSA claimant told me she was now sanctioned and applying for hardship funds. She’d been ill and missed a Jobcentre appointment. She had phoned the doctor and went to get sick note the next day but her GP wouldn’t give her one because they didn’t see her the day she was ill, so she was sanctioned.

A man who was claiming JSA came into the Jobcentre to explain that he didn’t sign-on on Friday because he went to a funeral. Pammy said he would “probably” be referred to a decision-maker and maybe he’d get sanctioned. She also criticised him for waiting until 1pm the next working day (Monday) to inform the Jobcentre instead of telling them on Friday, the day of the funeral.

G4S security guard (‘Customer Care Officer’) Bob pointed out a customer to me and claimed he was a lost cause. He said some claimants would “like you to think [they’re looking for work]” but they aren’t, and he “will never get a job, who would hire him, would you give him a job?” Bob then suggested “They should just be wiped out, we shouldn’t have to deal with them”.

Read rest of article here –

http://northstar.boards.net/thread/44/undercover-jobcentre

Reform Benefit Sanctions Regime Petition

Durham Community Support Centre

Please see below information from the TUC regarding the Reform Benefit Sanctions Regime petition.

S10

The TUC is running a petition to ask the next Secretary of State for Work and Pensions to immediately reform the failing benefit sanctions regime.  Sanctions are being used unfairly and arbitrarily – and it’s not just claimants saying this, but Jobcentre Plus staff. A Selection of Especially Stupid Benefit Sanctions

We currently have just over 8000 signatures but are hoping to get at least 12000. Could you please promote the petition through your networks to help make a strong case for reviewing the current sanction regime. https://campaign.goingtowork.org.uk/petitions/reform-the-cruel-sanctions-regime

Please sign and share as widely as possible

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Labour Pledges To End Dependency On Food Banks With Welfare Reforms

A Labour government would tackle the root causes of the increase in the use of food banks across the UK, with the party to pledge that they “can never be allowed to become a permanent feature of British society”.

Shadow ministers will promise to solve jobcentre benefit delays, halt the proliferation of benefit sanctions, and address low pay in a five-point plan aimed at reducing the number of people forced to turn to food banks.

They will cite Trussell Trust statistics showing that nearly a million people used food banks in 2013-14, figures that are generally assumed to underestimate the number of people who went hungry as a result of food insecurity over the period.

Labour will promise a cross-government approach to end what it calls the “chaos of food policy” under the Conservative-Liberal Democrat coalition, and will say that a Labour administration will make tackling food bank dependency a specific ministerial responsibility.

A target would be set to reduce the number of people who cite delays in benefits being processed as the prime reason for using food banks. Benefits typically take around 16 working days to process, although backlogs mean many disability benefit claimants have waited for several months.

Studies have shown that benefit sanctions – when payments are stopped for alleged rule infringements – are the prime reason for between 10% and 30% of food bank users being referred for food aid.

Labour says it will abolish jobcentre targets for increasing sanctions, and make hardship funds more quickly available for those who are sanctioned. The party has a longstanding commitment to abolish the bedroom tax, which is also driving food bank use in some areas of the UK.

It has also promised to address low pay, by raising the minimum wage to at least £8 an hour before 2020, promoting a Living Wage and ending zero-hours contracts, so that working people do not suffer the humiliation of being referred to food banks to put meals on the table.

The plan is a clear statement from Labour that it considers welfare reforms to be the biggest single driver of food bank use, a connection the government has always strenuously denied.

The shadow environment, food and rural affairs secretary, Maria Eagle, will say in a visit to a London food bank on Wednesday:

“The Tories’ attitude to the relentless rise in hunger in Britain speaks volumes for who they stand up for. They refuse to accept any responsibility for it, despite the fact their policies are making it worse.

“Labour will take a strategic and joined-up approach to food policy to ensure that everybody has the chance to eat safe, nutritious and affordable food, now and in the future. Emergency food aid should remain just that – food banks can never be allowed to become a permanent feature of British society.”

Numerous studies by charities and academics in the past 18 months have linked welfare reform, austerity and the shrinking of the welfare safety net to the rise in poverty and food bank use. Food banks were practically unknown in the UK five years ago, when the coalition was formed.

However, ministers have insisted there is no robust evidence that social security policy has triggered the rise in food bank use. The welfare minister, Lord Freud, argued that food bank use had expanded because charity food parcels were “free”.

The Trussell Trust, which runs 420 food banks across the UK, is committed to reducing the number of people needing to use them, but its policy is to keep a “safety net” service in place in each major town.

Source – The Guardian, 25 Mar 2015

Universal Credit Adviser Ordered Not To Tell Claimants About Hardship Support

An undercover Universal Credit adviser was ordered not to inform claimants about vital hardship payments, the Daily Mirror has reported.

The undercover adviser, working for Channel 4 Dispatches, was told not to advise claimants about the existence of emergency cash funds available to jobseekers struggling to make ends-meet.

He was also instructed not to inform claimants about the availability of advance payments, which can be paid while their Universal Credit claim is being processed by decision makers.

Claimants can apply for a one-off grant from the ‘Flexible Support Fund’, which can be used to help them move into employment.

However, a trainer told the undercover report not to inform claimants about the fund unless they specifically asked about it.

When he questioned the motives behind this stance, he was told:

“If we did, everybody would want one, yeah, and it’s a very small budget, so we don’t talk about it.

“It’s a bit like Fight Club – we don’t discuss what happens in Fight Club. So you don’t talk about flexible support fund either… so the work coaches usually bring this up…”

New Universal Credit claimants often have to wait several weeks for a decision to be made on their claim. During this time they are typically expected to support themselves.

However, advance payments and other hardship funds are available to people who may experience financial difficulties during this time.

Universal Credit merges a number of existing benefit into one single monthly payment. The flagship scheme has been dogged by delays and software problems since its conception.

The reporter, who was working in a DWP service centre, was also told not to tell claimants about hardship funds in the event of their benefit payments being ‘sanctioned’.

“You don’t offer it unless you think they’re in dire straits”, the trainer said

“The whole idea is the punishment, that’s what you’ve got to suffer but if you can’t manage, we’ll consider doing something for you.

“So they’ve got to say, ‘well I can’t manage without my standard allowance, so I need some help’ and you go ‘right, there is a hardship possibility’.

“You don’t advertise it but if they say, ‘I can’t manage’, they don’t have to say, ‘I need a hardship payment’, they say ‘I can’t manage’ and you say, ‘well I can’.”

A spokesperson for the DWP said:

“Service centre workers are there to provide administrative support over the phone, not to build the close relationship with the claimant that our work coaches in Jobcentres do.

“At a new claim interview our work coaches inform claimants that budgeting advances are available ”

He added:

“Work coaches can identify if the locally-administered flexible support fund can help someone overcome barriers to work – not service centre workers.”

Defending Universal Credit, the spokesperson said:

“Universal Credit replaces the complex myriad of means-tested benefits to simplify the system and make work pay.

“It is already transforming lives with claimants on Universal Credit moving into work faster and earning more.

“When fully rolled out it will make three million people better off with a £7 billion boost to the economy every year.”

Source – Welfare Weekly, 12 Mar 2015

http://www.welfareweekly.com/universal-credit-benefits-adviser-ordered-not-to-tell-claimants-about-hardship-funds/

More About Sanctions

Durham Community Support Centre

Secret penal system which is more severe than the mainstream judicial system
http://www.crimeandjustice.org.uk/resources/benefit-sanctions-britains-secret-penal-system

Benefits claimants are subjected to an ‘amateurish, secret penal system which is more severe than the mainstream judicial system’, writes Dr David Webster of the University of Glasgow.

By: Dr David Webster    Monday, 26 January, 2015

Few people know that the number of financial penalties (‘sanctions’) imposed on benefit claimants by the Department of Work and Pensions now exceeds the number of fines imposed by the courts. In Great Britain in 2013, there were 1,046,398 sanctions on Jobseeker’s Allowance claimants, 32,128 on Employment and Support Allowance claimants, and approximately 44,000 on lone parent recipients of Income Support. By contrast, Magistrates’ and Sheriff courts imposed a total of only 849,000 fines.

Sanctioned benefit claimants are treated much worse than those fined in the courts. The scale of penalties is more severe (£286.80 – £11,185.20 compared to £200 –…

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Richmondshire tops national table for benefits sanctions

The Government has been accused of cruelty and running a ‘postcode lottery for benefits‘ after it emerged a rural district had by far the highest proportion nationally of Jobseekers Allowance claimants being sanctioned.

A report by homelessness charity Crisis said 15.4 per cent of jobseekers in Richmondshire, North Yorkshire, had been sanctioned, making claimants there three times more likely to have their benefits stopped than in its southern Yorkshire Dales neighbour Craven.

It found just 6.2 per cent of claimants in Richmondshire’s northern neighbour Durham had been sanctioned, while 10.9 per cent of claimants in Hambleton had had their benefits stopped, giving that area the tenth highest rate of sanctions in the country.

Crisis said evidence was mounting of “a punitive and deeply flawed regime”.

In 2012, the Department for Work and Pensions (DWP) introduced sanctions of between one week and three years if a claimant fails to comply with jobseeking requirements, such as attending interviews or undertaking work-related activity.

 The severity of the regime has attracted criticism, with some foodbank workers claiming it has created an upsurge in people needing emergency hand-outs, while the Government has moved to deny that Jobcentre staff are given sanction quotas.

Senior pastor Ben Dowding, of the Store House foodbank, in Richmond, said he was surprised the area had topped the national sanctions table and that staff at the town’s Jobcentre – the only Jobcentre in the district – had often demonstrated compassion rather than being strict on claimants.

> Although presumably not so compassionate that they don’t keep sending his foodbank customers.

He said:

“Statistics only tell one side of the story, but having worked with the Jobcentre staff, they have always proved to be very caring individuals.”

Councillor John Blackie, leader of Richmondshire District Council, said he believed the area’s high sanction rate reflected jobseekers’ problems reaching the Jobcentre or work, adding that it took claimants in Hawes five hours of travelling and waiting to sign on in Richmond and return home.

 He added: “Most civil service departments do not recognise rurality as an issue.”

A DWP spokesman said Jobcentre staff took claimants’ personal circumstances into account and said there could be a number of factors that had led to Richmondshire having the highest proportion of sanctions.

He said: “Sanctions are only used as a last resort for the tiny minority who refuse to take up the support which is on offer.”

> As ever, the only people not asked for their opinion appear to be the unemployed, especially those who have been sanctioned. However, the original story received this comment:

When claimants apply for jobs it goes on a jobsite how many . My daughter applied for 17 one day but only 2 registered she took a picture of the jobs she had applied.

The next signing on Richmond said you only applied for 2 jobs – she said no look at this picture proving I applied for 17. So the system was not working correct but guess what sanctioned.

The staff at Richmond must be on good bonuses.

Source –  Northern Echo,  11 Mar 2015

There Is No Such Thing As A Fair Benefit Sanction And They Are Not A Tory Invention

the void

sanction-deaths A pregnant women who was sanctioned in disguise at a recent protest so Jobcentre staff don’t recognise her. From The Poor Side Of Life

Iain Duncan Smith’s mass use of benefit sanctions is driving people to their deaths.  But it began under Labour, and was not opposed by most trade unions or charities established to support people living in poverty.

In 2008 the Labour government published a green paper entitled ‘No one written off: reforming welfare to reward responsibility’ (PDF).  Gordon Brown himself wrote the forward to the document pledging “tough responsibilities that respect tax payers” for all of those on some form of out of work benefit.

Even for a Government which had already introduced workfare and the despised Work Capability Assessment, some of the measures proposed were shocking.  These included mandatory work related activity – a vague term that often means workfare – for both sick and…

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Tory minister calls benefits sanctions ‘inhuman’ – then changes his mind

Conservative business minister Nick Boles told charity volunteers that some benefits sanctions were ‘inhuman’ and that the system needed to be changed. However, when his comments were published in a local newspaper he quickly did a u-turn, claiming that he is a ‘strong supporter’ of sanctions.

The Grantham Journal reported the comments made by Boles during a visit to a breakfast being provided to homeless people at a church in the town.

Volunteers told Boles about a claimant who was sanctioned for missing an appointment whilst staying with his newborn baby, who was in intensive care.

Boles responded that:

The sanctions are a worry, and do need to be looked at.

“I do understand why there needs to be a disciplined system and there needs to be a process they go through, but I do think there are too many of these cases where it does seem inhumanly inflexible.”

Boles added that nothing could be done in the run up to the election but that:

The beginning of a parliamentary term, when people are looking at things afresh, is the best time to make a change.”

However, Boles backtracked very rapidly yesterday after his comments were reported in the national press.

He told the Guardian that:

“Benefit sanctions are an essential part of our reforms to end the something-for-nothing culture and they have helped record numbers of people back into work since 2010. I am a strong supporter of them in both principle and practice – those who can work should work.

“Of course, we need to make sure that the decision to impose sanctions is properly applied and employment advisers work hard to make sure special circumstances are taken into account.”

Source – Benefits & Work, 04 Mar 2015

http://www.benefitsandwork.co.uk/news/3036-tory-minister-calls-benefits-sanctions-inhuman-then-changes-his-mind

Cost To Jobseekers Of Benefit Sanctions Rockets 3,000%

The cost to job seekers of having their benefit payments stopped has rocketed by 3,000% under the Tory-led coalition Government, new figures show.

Analysis of Government figures by the PCS union reveals that the value of Jobseeker’s Allowance (JSA) payments sanctioned in the year to September 2014 was £355 million, compared to just £11 million in 2009/2010.

PCS says the shocking figure explains why benefit sanctions have been directly linked to a surge in food bank users.

The food bank charity Trussell Trust supported more than 913,000 people with three-days worth of emergency food in 2013/14.

The new research from PCS is published ahead of a Dispatches investigation to be broadcast this evening into the government’s sanctions regime.

The documentary will feature details of a new report from a coalition of major churches, which reveals that nearly 100,000 children were affected by benefit sanctions last year.

Under changes to the sanctions regime, the length of time sanctions can be imposed for has increased, with the minimum set at four weeks, rising to 13 weeks and up to three years.

Opponents of the new system say unemployed people are being unfairly “vilified” and demonised for economic problems not of their making.

PCS general secretary Mark Serwotka said:

“This government is imposing much harsher penalties on people who rely on social security at the same time as seeking to blame and vilify them for being out of work.

“Sanctions do nothing to help unemployed people find sustainable jobs. They only poison the relationship between claimants and jobcentre staff, and they should be scrapped immediately.”

> Mr Serwotka doesn’t tell us how many sanctions have been applied by PCS members. Or why his union hasn’t taken action about it.

Commenting on the impact of benefit sanction on Britain’s poorest children, TUC General Secretary Frances O’Grady said:

“Something has gone badly wrong when 100,000 children are innocent victims of benefit sanctions.

“Under this government the sanctions system has become a cruel maze in which it is all too easy for claimants to lose cash for minor breaches of rules and random decisions.

“Even those who have contributed for years and are working hard to get a new job can find themselves sanctioned, and driven to food banks.

“There are now huge holes in the welfare safety net that whole families are falling through.

“And Jobcentre staff have been forced to moved away from providing positive help to meeting sanctions targets in a culture that is too often about bullying both frontline staff and claimants.”

> But some Jobcentre staff actually appear to revel in their new powers – many of us will have them in action. I kind of resent the way they’re now trying to reposition themselves as victims.

Source – Welfare Weekly,  03 Mar 2015

http://www.welfareweekly.com/cost-to-jobseekers-of-benefit-sanctions-rockets-3000/