Tagged: meter reading services

139 jobs set to be axed as Tyneside company G4S Utility Services outsources work to India

A company is set to axe 139 jobs after workers were told contracts were to be exported to India.

G4S Utility Services, based at Cobalt Business Park in Newcastle, this week told administration employees their work was set to be outsourced to a company in Noida, in India.

Ninety agency staff and 49 contract workers will be affected by the move.

While bosses from the organisation say all staff will be reallocated within the business, angry workers say they are sceptical and have condemned the move as a “cost-cutting” exercise.

The company is a leading provider of meter reading services, providing readings to all major energy suppliers and data collection services to a wider portfolio of UK customers.

> So is someone from India now going to come round and read there meter ? !

One worker, who asked not to be named, said: “We weren’t expecting this so it was a shock when we were told what they were planning to do.

“The announcement received a very hostile reception from both the permanent and temporary staff who are set to be affected.

“We don’t believe there are enough positions to reallocate jobs to everyone, and these plans have been greeted with a huge amount of scepticism.

“Roughly 150 people will be affected by the changes.

“We have been told that the reasoning behind the decision is “future proofing”, meaning the long term survival of the business.

“However, experience tell us that outsourcing is never greeted that well by customers which means we can see no other motive than cost-cutting.

“The North East is suffering a lot when it comes to unemployment and we can see this is doing nothing but adding to that problem.”

The changes are expected to come into force from this month, with the transition process complete by March next year.

A G4S spokesperson said: “G4S Utility and Outsourcing Services (UK) Limited confirms it is entering into a contract with EXLService to outsource back office data provision for certain contracts. Staff will be reallocated within the business.”

Source –  Newcastle Evening Chronicle,  02 Oct 2014