Benefit mismanagement hurting sick and disabled, watchdog says

“The new personal independence payment, which will replace the disability living allowance, will cost almost three and a half times more to administer and take double the amount of time to process”.

Says it all really, doesn’t it ? I can’t help thinking that when they talked about benefit “reform”, they really meant “deform”.

The lovely wibbly wobbly old lady

Reposted from Guardian Society

 

Iain Duncan Smith
Poor performance has forced Iain Duncan Smith’s department to stagger the full roll out of PIPs. Photograph: David Jones/PA

Sick and disabled people trying to claim a new benefit introduced by Iain Duncan Smith are facing “distress and financial difficulties” because of mismanagement by civil servants and the outsourcing firms Atos andCapita, a spending watchdog has found.

The National Audit Office discovered that the new personal independence payment, which will replace the disability living allowance, will cost almost three and a half times more to administer and take double the amount of time to process.

It has released a report into the new benefit as the government’s £500m contract with Atos comes under increasing scrutiny. Disability minister Mike Penning described the contract with the benefits testing firm Atos as a “mess”. Atos says that it wants to pull out of the contract early…

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